Menu of service and support details and rates:

• Check anti-virus program logs and subscription.
• Check firewall.
• Check for malware, (spyware and adware) 
• Check and remove MS Java if install, install or update Sun Microsystems Java.
• Check internet browser zone settings.  Browsers other than Microsoft Internet Explorer and Opera are considered un-safe.
• Check for file sharing programs.  Kids often use these programs to download and share free music. This can pose several problems as it violates copyright laws and could render you responsible for these actions. Also your information and data could be in a shared location, meaning others can download it through these programs.
• Check and install all current Windows security patches.
• Make suggestions as necessary.  

• Remove all un-needed files (cache and temp files)
• Adjust computer settings for faster operation.
• Windows registry tweaks and clean up.
• Run disk and system file optimizing utilities.
• Disable un-needed startup programs and tasks.
• Check and install all current Windows updates. (Service pack installation is extra.)

Computer Cleaning
The accumulation of dust particles around electronics and fans can shorten the life of your PC. The particles block essential airflow to the system which causes the processor and hard drive to overheat, creating irreversible damage.  Heat can also a cause a PC to run slower, cause errors and blue screens or cause the computer to reboot or shut down unexpectedly.

Computer Hardware Diagnostic
Tests include checks of your most critical computer hardware including your hard drive, RAM and IDE controller.  Other tests include modem, network adapter, video, audio, CD drives and floppy disk drives. A reading of CPU, hard drive and chassis temperatures are also checked for corrected operation.  Serial, parallel and USB ports are tested upon request. 

Complete System Diagnostic
Are you having a computer problem and aren't sure what the issue is?  Could be hardware related, a Windows issue or virus?  We will find out what the problem is then either fix it or recommend the best solution.