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Modems

Performance, standards, faxing, speaker phones, cable and other related questions.

Q: Why won't my 56K modem connect at 56K speeds?

A1: Make sure you are calling a phone number that has a compatible 56K modem at your Internet Service Provider or AOL. Some phone numbers only have V34 modems on them and you cannot get 56K speeds calling these. Also, make sure you are calling a compatible line. If your ISP has K56flex running, you will not be able to get an V.90 modem to connect at K56 speeds.

A2: The most common barrier to 56k performance, is the presence of a SLC96 (slick) concentrator in your neighborhood. Telephone companies install a SLC96 to split up lines in existing phone hubs to add more lines in high-growth areas.  This split nullifies the 56k capability, dropping all lines down to a maximum V.34 specification.  A second barrier occurs when a phone line is stretched beyond 18,000 feet from a telephone company office, which is beyond the effective range of the 56k technology.  This occurs primarily in rural areas.  Corporate offices that are using PBX systems will lose 56k capabilities due to line attenuation.



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