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Q: Why is the Save Password option
in the Connect To dialog box not working in Dial-up
Networking?
A: Symptoms range from being able to select the box and
it not working, to the box being completely grayed out
and inaccessible.
Bug Available Fix(es):
Option available but not working: The first thing
to note when trying to fix this problem is that for the
Save Password option to work, you must successfully
connect to the remote system at least once with the
option checked before Windows 95 will save your
password. This also means that if you have more than one
connection profile, you need to establish at least one
successful connection with each profile that you wish to
save your password with, even if your password is the
same across all the profiles.
Option not available (grayed out): There are a
number of reasons why this may be occurring, and there
are a number of ways you can try and get around the
problem. One method is to change your Computer Name to
the login ID you use for your Internet Service Provider
(ISP). You can modify your computer name by
double-clicking the Network icon in the Control Panel,
then selecting the Identification tab (you'll have to
reboot for the change to take affect).
Sometimes, uninstalling and re-installing Dial-up
Networking can solve this problem. In the Control Panel,
choose the Add/Remove Programs option. Then go to the
Windows Setup tab, and uncheck the Dial-up Networking
option. Press OK until all the dialog boxes are closed,
then reboot. Follow these same instructions and re-check
the Dial-up Networking option. Then try your connection
again.
Some users have had luck solving this problem by
installing the Client for Microsoft Networks. In the
Control Panel, open the Network option. If the Client
for Microsoft Networks is not at or near the top of the
list, press the Add button, then choose Client,
Microsoft, and then Client for Microsoft Networks. Press
OK until all the dialog boxes are closed, then reboot.
The last thing to try is deleting your Windows password
file. Do a search on your system for *.PWL, then delete
or rename them. Reboot your system, and you'll notice
that Windows will ask for a user name and password to
log in. You're now re-creating this password information
in your system. You don't have to enter a password here
if you don't want to use one every time you log in, but
you do need to enter a user name. This will rebuild the
password file, and may allow your Dial-up Networking to
save your dial-up password.
More information on this bug is available from Microsoft
at:
Bug Name: Windows 95/98 Dial-up Networking Save Password
http://support.microsoft.com/support/kb/articles/q148/9/25.asp
http://support.microsoft.com/support/kb/articles/q137/3/61.asp.
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